more value
with fewer
resources

LEAN – FLEXIBLY SOLVING BOTTLENECKS

Lean is: creating more value for customers with fewer resources. If something can be improved today, do not wait until tomorrow. Do not wait until the next project, after carefully evaluating the current project. Lean provides the tools that are required for continuous improvement, without overly burdening the organisation. Lean tools help with flexibly solving bottlenecks – such as those becoming apparent from a process mining analyses.

Imagine that our environment and we ourselves never change. In that world we can only design the perfect process once and no further adjustments are required. Reality is different. The environment, customers and we ourselves change continuously. Many organisations struggle with changing their processes to continuously match the everchanging world. Because of this, structural problems ‘grow’ in our systems and processes. Lean is the method to keep up with the constant change.

Sifters

LEAN AND PROCESS MINING: A POWERFUL COMBINATION

Sifters uses Lean combined with process mining. Because we want to follow more than just our gut. We do not want to risk solving a problem that was not the source of the issues. Also we do not want to overlook problems that cost the organisation unneeded time and money. Process mining assures problem diagnosis is based on objective facts.

“MANY PROCESSES LOOK LIKE THE BRANCHES OF A CLIMBING PLANT THAT ARE CONSTANTLY DIVERTED. A ‘NATURALLY’ GROWN HOTCHPOTCH THAT DEFINITELY NEEDS TO BE PRUNED.”

Sifters

LEAN COUNTERACTS WASTE

Lean enriches this diagnosis with smart tools. With the facts on the table, common sense and intuition can solve bottlenecks. Valuable products and services ‘flow’ to the customer through an optimized process. Pointless process steps (“because we always do it that way”), unnecessary archiving (“just to be sure”) and unavoidable slack are expertly removed from a process.

HOW DO WE MAKE IT LEAN?

  • Lean makes people aware of problems – e.g. by raising issues you were previously unaware of, and by creating smart solutions for common problems.
  • We create an environment where everyone feels free to suggest improvements.
  • The output of process mining shows the root cause of a problem. This way the real problem can be solved.
  • We experiment with simple solutions, with small steps. Improvements instantly become visible and noticeable. Where necessary we quickly follow up with the finishing touch.
  • We check whether the solutions really solve the problem and do not cause other problems.